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Hospital stays and discharge

This page helps you plan for your hospital visit, what to expect when you are discharged and how to complain if something goes wrong.

Getting ready

If you know you're going into hospital, the NHS has some useful advice:

You can also look at from Age UK.

If you need help getting to your appointment, find out about:

You could prepare for an emergency with the scheme. This gives you stickers that will let people know if you have allergies or take medicine.

In an emergency we must consider if we need to make arrangements for you to:

  • make sure your property is secure
  • check if someone can take care of your pets. If you don't have family or friends that can help we will arrange a cattery, kennel or similar

You may have to pay for us to make these arrangements.

If you look after someone else, do you have plans for them if you need to go into hospital? The carer's emergency plan can help you prepare.

Action for Carers has at:

  • East ÌÇÐÄvlog¹ÙÍø
  • Epsom and St. Heliers
  • The Royal ÌÇÐÄvlog¹ÙÍø
  • Ashford and St. Peter's

They offer advice and support and make sure that you're involved in all conversations.

Ask hospital staff about extra help to carers through a . This may help you:

  • get cheaper parking
  • have longer visiti